1. Does the unregistered demo version of FinanceToGo have any limitations?
2. Is FinanceToGo capable of syncing with PDA devices?
3. I'm having trouble setting up my accounts.
4. Does FinanceToGo work with currencies other than U.S. Dollars?
5. Does FinanceToGo support Quicken (.QIF) files?
6. Which languages is FinanceToGo available in?
7. Can FinanceToGo export to CSV?
8. Does FinanceToGo work with Canadian and other finance systems?
9. Does FinanceToGo include Unicode support for international usage?
10. I have purchased FinanceToGo but the serial code provided does not work.
11. FinanceToGo crashes and quits unexpectedly. What do I do?
12. It is impossible to enter figures above 999,99. What do I do?
13. Does FinanceToGo support the OFX format?
14. Shift-tabbing through transaction details in Mac OS X 10.5 Leopard

Q. Does the unregistered demo version of FinanceToGo have any limitations?
A. 100 transactions are allowed before FinanceToGo must be registered. However, there are no feature limitations in the free trial.

Q. Is FinanceToGo capable of syncing with PDA devices?
A. No. FinanceToGo does not include features for integration with PDA applications.

Q. I'm having trouble setting up my accounts.
A. We suggest you run through the Tutorial pages of the FinanceToGo Manual before setting up your accounts. If you're still having problems, e-mail us.

Q. Does FinanceToGo work with currencies other than U.S. Dollars?
A. Yes. FinanceToGo can work with any currency and the file assistant includes a list of international currencies.

Q. Does FinanceToGo support Quicken (.QIF) files?
A. Yes. You can import .QIF files into FinanceToGo. However, because Quicken is single-entry whilst FinanceToGo is double-entry, these are often irregularities and issues whilst importing a Quicken file. If you have any problems, please contact us for assistance.

Q. Which languages is FinanceToGo available in?
A. FinanceToGo is available in French, Dutch and English. We are always looking for individuals to translate the software into more languages.

Q. Can FinanceToGo export to CSV?
A. Yes. FinanceToGo can export transactions to a CSV (Comma Separated Values) file which can be used in programs such as Microsoft Excel.

Q. Does FinanceToGo work with Canadian and other finance systems?
A. Yes. FinanceToGo is not specific to any one country; rather, it orientates around the double-entry bookkeeping system which is a worldwide standard for professional accounting.

Q. Does FinanceToGo include Unicode support for international usage?
A. Yes. FinanceToGo includes Unicode support and recognizes characters from many languages including Russian, Swedish and Danish.

Q. I have purchased FinanceToGo but the serial code provided does not work.
A. Serial codes are automatically generated by computer. Please double-check it was entered correctly. They are case sensitive and spaces or other invalid characters will affect whether or not your serial code is recognized. To ensure you enter it correctly, Copy and Paste from the e-mail sent to you containing your serial code.

Q. FinanceToGo crashes and quits unexpectedly. What do I do?
A. If you discover any problems whilst using the software, please e-mail us and send us your crash log which is located at <Your Home Folder/Library/Logs/WDAMMG.crash.log>. We will determine what is causing the problem and shall fix it for an update.

Q. It is impossible to enter figures above 999,99. What do I do?
A. Unfortunately, this is a bug in Mac OS X 10.3 Panther and 10.4 Tiger under control by Apple, Inc. It only occurs when using a numeric format which uses characters other than points or commas for separators. The best workaround currently is to use another numeric format while using FinanceToGo. Important: This is fixed in Mac OS X 10.5 Leopard and we recommend all current FinanceToGo users upgrade from Apple's website.

Q. Does FinanceToGo support the OFX format?
A. Currently, it does not support OFX however support for this format is on our roadmap and expected in a future release.

Important: If using Mac OS X 10.5 Leopard and you have Full Keyboard access on and set to use the tab key to tab between All Controls, FTG will freeze when shift tabbing through the transaction details.